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Course catalog
Introduction to the Web Content Accessibility Guidelines (WCAG)
Content365 Authoring - Demo Course
Protecting Information Security and Privacy_ RC TESTING
Protecting Information Security and Privacy_ RC TESTING
Designing Inclusive Digital Learning: A WCAG and Neurodiversity Lens
Unlock the principles of digital accessibility to create truly inclusive learning experiences. This course introduces you to WCAG guidelines and explores the nuances of designing for neurodivergent learners, empowering you to build accessible and engaging educational content for all.
Customer Services - Advanced
This training will prepare you for leading a customer support team.
Customer Services - Next Steps
This training will help you develop more complex IT and communication skills.
Customer Services Introduction
This training will equip you with the IT skills needed to get started and help customers and colleagues with their IT needs.
Situational Leadership Theory (Go1)
Today’s business environment is global, generationally diverse, collaborative, cross-functional, and constantly changing. Leaders who believe that they can achieve organizational goals using just one leadership style will not succeed. The most effective leaders learn how to flexibly adapt multiple leadership styles to guide their employees, achieve their goals, and build strong teams. A popular management theory called Situational Leadership, first developed in 1969 by Dr. Paul Hersey and Kenneth Blanchard, remains especially relevant in today’s business environment. This theory is based on the premise that because organizations are not made up of workers who are equally skilled and motivated, leaders should manage team members according to their individual abilities and developmental readiness. We’ll review their method, and then suggest some ways you can use it to manage today’s business challenges. Accreditation0.25 hours, Continuing Education Units (CEU) from the Society for Human Resource Management (SHRM)0.25 hours, Continuing Education Units (CEU) from the HR Certificate Institute (HRCI)